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Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 504984455
Mobile:
+(966) 504984455
Email:
info@newupdate.sa
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Yes, we offer integrated "Entity Establishment" packages that provide significant discounts compared to ordering each service individually.
We guarantee that submissions to official entities (like Vendor Code) meet the required standards. For creative services like Profile Design or Motion Graphics, we commit to a specific number of revisions to ensure total client satisfaction before final delivery
Yes, we provide a comprehensive training session (online or in-person) to explain the dashboard, product and order management, and email handling.
Our technical support team is available to assist you in resolving any login, sending, or receiving issues to ensure your business remains uninterrupted.
Yes, we commit to signing a service agreement that clearly outlines the scope of work, obligations, and timeline to ensure your rights and work transparency.
We commit to delivering initial drafts. If the client decides not to proceed at this stage, only the value of the work completed is deducted, and the remainder is refunded per contract terms.
Yes, we provide periodic review sessions during implementation to allow for feedback, ensuring the final output aligns perfectly with your vision.
Certainly. We keep open source files for our clients and offer data or design update services at nominal rates for our loyal customers.
Pricing is determined based on required features (e.g., payment gateways, shipping integration, number of languages) and database size.
We begin by reviewing your entity's current documents to ensure readiness, then provide you with the necessary requirements for each authority before officially starting the procedures.