English
العربية
Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 504984455
Mobile:
+(966) 504984455
Email:
info@newupdate.sa
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Our technical support team is available to assist you in resolving any login, sending, or receiving issues to ensure your business remains uninterrupted.
We accept official bank transfers, credit card payments, and provide installment plans for major technical projects.
Yes, we provide periodic review sessions during implementation to allow for feedback, ensuring the final output aligns perfectly with your vision.
We guarantee that submissions to official entities (like Vendor Code) meet the required standards. For creative services like Profile Design or Motion Graphics, we commit to a specific number of revisions to ensure total client satisfaction before final delivery
We begin by reviewing your entity's current documents to ensure readiness, then provide you with the necessary requirements for each authority before officially starting the procedures.
Yes, we commit to signing a service agreement that clearly outlines the scope of work, obligations, and timeline to ensure your rights and work transparency.
We provide a one-year technical warranty against any programming bugs or implementation flaws, with immediate repairs at no extra cost.
No , The vary is on services fees only such as Vendor Code registration, Cybersecurity Compliance,..etc ,to ensure fair and competitive pricing
The process starts with a consultation to understand your entity's needs, followed by a detailed technical and financial proposal. Upon approval, a formal contract is signed to protect both parties' rights and outline the implementation timeline
Yes, we offer annual maintenance contracts that include security updates, backups, and performance optimization to ensure your platform always operates at peak efficiency.